When urgent home care is needed, we act quickly. After a thorough clinical assessment, we arrange tailored medical and personal support to deliver high-quality, compassionate care in your home.
- Office Hours : Monday–Friday, 9 AM–5 PM
When a family carer becomes unavailable, or a loved one needs urgent support at home, peace of mind can feel out of reach. At Shanaya Healthcare, we provide professional emergency and respite home care in Norwich, designed to offer comfort, continuity, and safety when it matters most.
Our fully trained carers create a calm, reassuring presence in the home, maintaining routines, offering companionship, and ensuring essential care continues uninterrupted. Whether you need urgent live-in care, daily visits, or just a few hours of cover, we’re here to support you every step of the way.
Finding the right care provider during an emergency can feel overwhelming, especially when decisions need to be made quickly. At Shanaya Healthcare, we prioritise clear communication, professional standards, and personalised care. Our clients trust us because we’re local, responsive, and committed to doing things properly.
Call 01603 762002 or email admin@shanayahealthcare.com to book your free consultation.
Our care solutions offer temporary but consistent support, easing pressure on families and ensuring individuals remain safe and cared for at home.
When a regular carer is unavailable or a situation changes suddenly, we provide trained carers for round-the-clock or flexible hourly support.
After a hospital stay, clients often need short-term assistance to recover safely at home. We offer practical support with mobility, medication, and daily routines.
When urgent home care is needed, we act quickly. After a thorough clinical assessment, we arrange tailored medical and personal support to deliver high-quality, compassionate care in your home.
Family caregivers need time to rest to avoid burnout and protect their own wellbeing.
Our respite care service provides planned or emergency cover, ensuring your loved one continues to receive compassionate, person-centred support while you take a well-earned break.
Leaving care needs unmet can lead to:
Accessing short-term care early can help avoid complications and reduce family stress.
We understand that home is where your loved one feels safest. Our emergency and respite care team travels to homes across Norfolk, offering timely and respectful support in familiar surroundings.
Our local presence allows us to provide continuity and rapid response across the region, including:
✅ Norwich City Centre and surrounding suburbs
✅ Sprowston, Old Catton and Hellesdon
✅ Thorpe St Andrew, Brundall and Acle
✅ Bowthorpe, Costessey, Drayton and Taverham
✅ Eaton, Cringleford, Lakenham and Trowse
✅ Wroxham, Hoveton and Stalham
✅ Aylsham and North Walsham
✅ Great Yarmouth, Gorleston and Caister-on-Sea
✅ Dereham and surrounding communities
✅ Wymondham, Attleborough, Loddon and Long Stratton
✅ Other locations within approximately 30 miles of Norwich
If you are unsure whether we cover your area, please get in touch and we will do our best to accommodate your needs.
Shanaya Healthcare delivers responsive, person-centred care that supports families during times of sudden change.
Our approach is structured yet compassionate. We act quickly, conduct thorough assessments, and ensure smooth coordination with medical professionals, family members, and local support networks.
Whether you need immediate cover for a few hours or a full-time presence at home, we provide stability and reassurance when it’s needed most.
We aim to start within 24 to 72 hours, depending on your needs and available carers.
Yes, we provide flexible short-term care packages to suit emergency or respite needs.
All carers are trained to CQC standards, enhanced DBS-checked, and certified via Skills for Care.
We offer personal care, companionship, mobility assistance, and medication support as needed.
Costs vary based on service type and duration. Request a quote for a clear breakdown.
Yes, we offer 7-day care options, including weekends and bank holidays, subject to availability.
Our care plans are flexible. We adjust support levels as circumstances evolve.
If you need urgent or short-term home care in Norwich, we are here to help. Shanaya Healthcare provides responsive, professional support designed around your needs.
Call 01603 762002 or email admin@shanayahealthcare.com to request your free consultation and discuss your future arrangements.
Shanaya Healthcare Ltd is a trusted provider of homecare, staffing solutions, and cleaning services based in Norwich, Norfolk. We are dedicated to delivering high-quality, compassionate, and person-centred services that promote well-being and independence.